Detailing Service Terms: Understanding Our Agreement

By scheduling any automotive service with Kevin’s Detailing, you, as the client or owner, hereby agree to all terms listed in this detailing service agreement.

1) Site or location requirements

a. Ample space is necessary to perform our services, allowing room for our detailing equipment truck and ensuring all doors on the vehicle being detailed can be open. A safe environment away from traffic or other dangerous conditions is also required.

b. Permission from management or the property owner is needed for Kevin’s Detailing to be on-premises. For example, in apartments or condominiums, please contact your property manager for permission regarding mobile detailing services.

c. If we arrive and the aforementioned automotive service conditions are not met, we reserve the right to reschedule the service at a different location or cancel the service.

2) If the client has chosen to drop off the vehicle, please be informed that we operate from our home and do not have a waiting area.

3) Removal of personal belongings prior to the arrival of Kevin’s Detailing

a. To provide the best detailing service possible, we ask that all personal belongings be removed before our arrival.

b. Please ensure that baby or child booster seats are removed prior to appointments. If we have to remove child seats, we will not reinstall them due to safety reasons.

c. We reserve the right to refuse service or reschedule if the previously mentioned conditions are not met.

d. If areas such as center console storage compartments are not cleared, we will not be able to clean them.

4) Stain or Foreign Debris Policy

a. Kevin’s Detailing will make all efforts to remove stains or foreign debris from the interior and exterior of the vehicle; however, we do not guarantee removal. Stain examples include spots on fabric, plastics, or vinyl surfaces, water spotting on windows, tar, grease, etc. Foreign debris examples include hair or fur, sand, and salt.

b. Kevin’s Detailing reserves the right to charge extra for the removal of stains or foreign debris, and we will discuss these extra charges with clients before providing services.

5) Satisfaction Guarantee

a. After we complete our services, we will ask you to inspect our work to ensure your satisfaction. We will correct anything we missed if it is feasible or part of the service both parties agreed upon before we leave.

b. If, after we have left, you identify an issue you are not satisfied with, please contact us within 48 hours. We will return at no additional charge to address such issues, except for permanent stains or defects.

6) Water Source or Electrical Source

a. We bring our own source of water for use during our services. If additional water is required, we reserve the right to use the client's water source without compensation.

b. We also reserve the right to utilize a client-provided electrical outlet without compensation.

7) Weather Policy

a. Kevin’s Detailing reserves the right to cancel or reschedule any appointment due to rain, snow, or temperature-related weather conditions.

b. If temperatures exceed 85 degrees with a 'feels like' temperature above 90 degrees, we will notify the client before the appointment regarding our decision to reschedule or cancel.

c. Appointments involving vehicle exterior washing, waxing, or polishing may be canceled if there is a strong chance of precipitation. The appointment will be rescheduled or canceled based on the client’s preferences.

8) Kevin's Detailing requires full payment upon completion of the service. Acceptable forms of payment include cash, credit or debit cards, or checks.

9) Seats and any other interior components are not removed by Kevin's Detailing for cleaning purposes. If you wish to remove seats and any other interior components for easier access, you may do so at your own risk.